Highexpress - does not allow users to delete accounts on their own, as important data for other users could be associated with them. For example, orders, unpaid funds of sellers, etc.
In the case of a user submits a deletion request, the moderator has the right to fully check the status of your account at the time of sending the application to delete your account
To send an account deletion request, go to "Account Settings" and in the "Account deletion request" section, enter your password in the form and click the send deletion request button
Please note that after deleting the profile, all information associated with it will also be deleted, and it will not be possible to restore the account.
Reauthorization with the same data will create a new, empty profile.
In order to pay for goods, open the page with a description of a product you want to purchase and click "Buy now". On the checkout page, tick off the goods you want to pay, select the payment method in the sidebar and click the "Pay order" button
Please note that you need to provide your delivery address to place an order. Enter the full delivery address (including zip code and apartment number), personal data, phone number, your email address.
You can cancel an order you placed on the HighExpress v4 Store if it is still pending.
Estimated delivery times for each product are indicated on the order details card and depend on the transport company with which the seller works.
On average, orders come from 7 to 40 days. Sometimes orders may be delayed, usually this occurs on holidays and pre-holiday days, that is, on peak days of logistics companies, in which case the delivery time may increase to 90 days.
Please note that the delivery time is calculated from the moment of sending the order.
If the goods have not arrived (the maximum delivery time on our service is 90 days), we recommend that you contact a customer support center
Money after cancellation of the order is returned within a few days. Sometimes the process may take longer, the maximum return period is up to 30 days. The speed of crediting depends on the bank that you used when placing your order.
Why so long?
We are used to the fact that card payments are instantaneous, but this is not always the case. When you buy goods in a store using a credit card, the bank immediately blocks the amount of the purchase in your account and sends an SMS notification about debiting, however, in fact, the money is transferred to the seller in a few hours or even days.
Therefore, the reverse process of returning money to the client also takes some time.
The composition of the order cannot be changed after payment, however it can be done before you place your order
The ability to write a review appears only after payment
HighExpress v4 - is a convenient service for searching various goods for purchase without leaving your home, and also a convenient platform for selling your goods.
The HighExpress v4 service makes the process of buying or selling for its users easy, fast and enjoyable!
For more information read this article. About us